We have two centers, located in the Portola (2565 San Bruno Avenue, San Francisco) and Excelsior (5016 Mission Street, San Francisco). You are very welcome to attend education and events at either of our locations, as well as any of the groups and workshops offered virtually via Zoom.

Our Portola and Excelsior centers are open Monday–Friday, 9:00 am – 5:00 pm

With staff members that are fluent in Cantonese, Mandarin, Vietnamese, Spanish, and English, we offer programming in a range of languages. Please give us a call and we are happy to connect you with the staff member that speaks your language. Our Program Calendar includes detailed information about the languages of our support groups, workshops, and classes.

Family Connections Centers is offering programs in person at our Portola and Excelsior centers. As a licensed childcare facility with out-of-school-time programs and a range of family support services, our agency will continue to adhere to stricter guidelines than the general public.

As such, Family Connections will continue to require:

  • COVID-19 vaccinations for all staff, program participants, and visitors
  • Facemasks for all staff, program participants, and visitors
  • Temperature checks upon entry to the buildings
  • Social distancing in classrooms
  • Regular sanitation of all surfaces

We will continue to monitor changes and evaluate the most practical and safest protocols for staff, visitors, and program participants.

Staff is required to be vaccinated with exemptions for medical and religious reasons. Unvaccinated staff must complete weekly PCR testing. All staff, interns, volunteers, and participants follow robust health and safety protocols including COVID-19 safety protocols listed above. Family Connections is a licensed childcare center and also follows the guidance and protocols of community care.

Yes! Although many of our programs are currently offered in virtual settings, we have a range of early childhood education, K-5 programming, and family support services offered at our Portola and Excelsior centers. You can read more about our COVID-19 safety protocol above. And for detailed location information, please see our Program Calendar.

All of our Family Support Programs, including workshops and parental classes, are offered free of charge to families. For detailed program costs, please contact us at info@fccenters.org or call 415.715.6746.

Our mission is to make crucial resources and high-quality education accessible to families. As such, we provide reduced-rate and free programs to families in need. Please contact us at info@fccenters.org or call 415.715.6746 to learn more.

Yes, all members of your family are welcome to join us in our family programs. Many of our participants are grandparents and our services and education are designed with multiple generations in mind. If you are curious about specific program activities, please feel free to reach out to us by phone or email and we can connect you with the program lead.

You can sign up here to receive our newsletter, which includes organizational highlights, fun looks inside our programs and events, and announcements of upcoming events.

To receive text updates from Family Connections Centers, please email communications@fccenters.org. Texts are sent roughly once per week, and you can unsubscribe from texts if you no longer wish to receive them.

Our Pre-K programs are offered for children ages 3-5. We require that all children are fully potty-trained prior to enrolling with us. To be eligible for Preschool for All, a tuition credit program, families must live in San Francisco and children must turn 4 on or before December 2nd of the year they will be enrolled.

Family Connections Centers operates licensed childcare centers. All teachers and administrative staff are credentialed in adherence to the guidelines and protocols of community care licensing. This includes education units, degrees, certification (i.e., CPR, First Aid, Pesticides, etc.), professional development training, background checks, and more.

Although our K-5 programs do not offer pick-up or drop-off from homes, our teachers offer after-school pick-up from E. R. Taylor Elementary School following SFUSD dismissals on Monday-Friday. After meeting the children enrolled in Homework Club at the school, they bring them back to our center for the program activities.

Yes! Our Family Support team offers individualized support to ensure that families are connected with the basic items and services to help them lead healthy, supported lives. We often host community days to provide PPE, diapers, baby formula, and books free of charge. Our case managers can connect families with rental assistance programs and support in finding employment. Our bi-monthly grocery giveaway is offered to families enrolled in the grocery program. To learn more and access these services, please contact us at family_support@fccenters.org.

Our case managers are dedicated to supporting our families and providing accessible, quality support. If you or your family is unable to meet in person or virtually, please call us at 415.715.6746 and we can make a plan that works for you.

Additionally, our support groups, workshops, and family classes are offered in virtual and hybrid settings. Please see our Program Calendar for registration and location details.

Although we currently do not offer educational programs for middle and high school students, our community events are open to all ages. Additionally, our Family Support team is able to connect parents/caregivers with resources and programs targeted for this age group. Please connect with Family Support if you are looking for program suggestions for children in grades 6-12.

For over 15 years, Family Connections partners with City College of San Francisco to offer onsite community-based ESL classes. This program is currently on hold due to the COVID-19 pandemic. For a list of CCSF ESL classes that are being offered, click here.

Data is held in our private, secure database and is only accessible to select authorized staff. All staff sign confidential clauses and cannot release children or families’ information without approval. Some program intakes and attendance data are shared with government funders in their secure database.

Yes! Our Family Support Team works closely with teachers, administrators, counselors, and social workers at San Francisco United School District to connect families with information on schools and enrollment. We offer support in translating information and provide regular workshops on school enrollment in San Francisco. Please see our Program Calendar for upcoming workshops and reach out to Family Support to get connected with our staff and find answers to your enrollment questions.

In 2020, Family Connections began offering virtual programs in order to safely meet with families and make attendance more accessible. Families that are unable to visit our centers for classes and services are welcome to join us virtually. All of our Family Support programs have virtual or hybrid options, and we offer a number of educational programs virtually. For detailed information about attending via Zoom, please visit our Program Calendar.

If you live outside of our area and would like to access in-person services, we work closely with other family resource centers in San Francisco. You can find a list of nearby family resource centers here.