COVID-19 Updates

Our response to COVID-19. For additional updates and information visit our Facebook page. Last updated 6/30/2020.

6.25.20 Re-opening Plans and Updates

Click here to view a pdf version of this announcement.

Dear Family Connections Community,

As San Francisco enters Stage 2 of Shelter in Place, Family Connections Centers has put a plan forth to safely re-open our centers in phases. With this in mind, we do not currently have a firm date on when we will reopen in-person programs.

We are carefully evaluating what can be done on site for the health and safety of our families and staff. Family Connections’ facilities are still closed for programs, with staff onsite in limited hours and capacity.

Please visit our website: for more information on our virtual programs.

We extend our best to you and your family.

The Family Connections Team


隨著三藩市進入“就地避難”的第二階段,家庭聯繫中心提出了一項計劃,將安全地分階段重新開放我們的中心,但 是考慮到這一點,我們目前尚不確定何時重開新啟面對面的課程。

我們正在認真評估在現場可以採取哪些措施,以確保您的家人和員工的健康和安全。 家庭聯係中心的設備仍然關閉,但工作人員將在有限的時間和限制下在現場工作。



Estimada comunidad de Family Connections,

San Francisco está ingresando a la Etapa 2 de toque y queda, los centros de Family Connections han creado un plan para la reapertura de una manera segura en fases. Con esto en mente, no tenemos una fecha firme para reabrir nuestros centros para programación en persona.

Estamos evaluando cuidadosamente lo que se puede hacer en el sitio tomando en cuenta la salud y la seguridad de nuestras familias y el personal. Los centros de Family Connections siguen cerrados, habrá personal en el centro con horario y disponibilidad limitada.

Visite nuestro sitio en línea: para obtener más información sobre nuestra programación virtual.

Les ofrecemos nuestros mejores deseos a usted y su familia.

El equipo de Family Connections

We’re Committed to Staying Connected

Though our centers are temporarily closed, Family Connections is committed to support children, families and staff through this time. Staff are working remotely and supporting families via regular communication, providing activities and resources to families, facilitating connections via WeChat, emails and other virtual methods.

Some emergency services are continuing virtually and onsite in smaller groups such as case management and support groups. We are supporting families and the community by providing at-home activities and learning resources, and posting additional resources for education, mental health and more on Facebook.

We encourage you to take note of our comprehensive list of resources, information from our directors, city and county updates and more below. 

We appreciate you staying connected with us as we work to strengthen children and families amid challenging times. 

-The Family Connections Team

Complete the 2020 Census

April 1st, 2020 is Census Day! This is the time for our communities to be counted and our voices to be heard. Your response helps to direct billions of dollars in federal funds to local communities for schools, roads, and other public services. It only takes 10 minutes, complete the Census today! Visit to be counted.

A Note from the Education Director

Dear Parents and Caregivers,

I know the past week has been super stressful for many of us, with 24-hour news cycle and constant evolving recommendations from state and local officials. For many of us, this period of time will test our collective patience being homebound with children.

You might be inclined to create a minute by minute schedule for your children.  You may have high hopes of hours of learning, including online activities, science experiments, and lots of reading.  You’ll want to commit to limiting technology but the reality is that our children are just as stressed and impacted by the changes too. Our children not only can hear everything that is going on around them, but they feel our constant tension and anxiety.  They have never experienced anything like this before.

Over the coming weeks, you will see an increase in behavior issues with your children. Whether it’s anger, or sadness or protest that they can’t do things normally – it will happen. This is normal and expected under these circumstances.

Don’t overstress about them regressing in school. When we are back in the classroom, we will all course correct and meet them where they are.  Teachers are experts at this!  There is no need for screaming nor picking of fights when they don’t want to follow your schedule or resist to doing math. 

What our children need right now is to feel comforted and loved.  To feel like it’s all going to be fine. As parents and caregivers, we need to embrace the positive. This can be a strangely cool time to bond with our family, making the most of newfound time. At the end of all this, how you and your child feel during this time will stay with them long after the memory of what they actually did during the weeks off of school.

Do your best to take it one day at a time. Find something new to do together, make it fun, laugh together, and find gratitude. In the midst of all this craziness, we WILL come through on the other side better and stronger.

Let me know how I can help during this time. Feel free to reach out

Tina Tam

Education Director

Stay At Home Order

Mayor London Breed announced a shelter in place at home order along with six Bay Area counties requiring residents to stay home except for essential needs to disrupt the spread of COVID-19. This order is expected to be in place March 17th-April 7th (now extended through May 1st).

FREE Meals and Childcare Available During School Closures

During school closures, childcare options are still available to low-income families and healthcare workers through March 31st. Click here for more information.

SFUSD is providing FREE breakfast, lunch dinner, fresh fruit and milk to all children under 18. No ID or proof of residency is required, but a child must be present. Find a site near you. Click here for more information.

San Francisco-Marin Food Bank and Meals on Wheels are providing meals to families in need during this time.

Announcement of Centers Closures

Dear Family Connections participants and community,
We are concerned for the health and wellbeing of you and your loved ones during the COVID-19 health pandemic. The situation we are facing with COVID-19 can change daily. It is a challenging time and situation – requiring both self-care and care for one another.
Family Connections has made the difficult decision to temporarily shut down our onsite programs beginning Monday, March 16, 2020 now through May 1st, 2020.
This decision was made per the official recommendations from the Department of Emergency Management (DEM), the Department of Public Health (DPH), and Department of Children Youth and Their Families’ (DCYF) guidance to temporarily pause programming in the event that SFUSD shuts school campuses (announced on March 12, 2020).
We will continue some emergency services virtually and onsite in reduced capacity such as case management and emergency food boxes. We will try to support our families as we can with information for at-home activities and learning.
In addition, we will take this opportunity to do deep sanitation of both centers; furthering the increased cleaning we have done over the last month. Staff will continue to work remotely to further prepare and train on how we can continue to support the community. We will be checking our emails and voicemails.
Please note that guidelines may be modified based on new information or upon the duration and impact of the COVID-19 pandemic. We are assessing this difficult situation on an ongoing basis. 
In Community,
The Family Connections Team

Click here to view a pdf version of this message.

Links to more COVID-19 prevention information:

Center for Disease Control Coronavirus main page of information: 
Information for Healthcare Providers: 
CalOSHA Coronavirus page, including safety plan and reporting procedures: 
FAQ resource guide: